Anti-trafficking in persons help desk operations manual

This manual is a step-by-step guide for all personnel in charge or part of anti-trafficking help desk operations at ports or terminals where cases of trafficking in persons are likely to occur.

The guide is aimed at providing a standard and unified set of operational guidelines for anti-trafficking help desk personnel, strengthening the personnel’s capacity when managing and running these front line operations, and consequently improving the efficiency and functionality of these help desks in reducing, even eliminating, trafficking in persons occurring in these points of entry and exit.

This manual is also designed to help regional or local inter-agency anti-trafficking bodies or joint task forces (typically composed of agencies of the national government as well as local governments, in partnership with civil society organisations) when establishing or improving their ground-level presence — often through operational helpdesks — in seaports, airports and inland terminals.

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Protection from violence, Gender-based violence