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Improving Programme Quality

For our work to make the greatest possible contribution to the realisation of children’s rights, the programmes we deliver must be of the highest quality. They must be based on solid evidence, adhere to global policies and standards, and be subject to thorough measurement.

Delivering high quality programmes results from the processes that staff and partners use to manage every aspect of our programme work. These include processes that determine how we work as well as what we do.

We have created a global team of technical programme advisors to lead on the development of strategies for our programmatic impact areas (detailed below). They promote common, global standards based on good practice. Advisors on education, child protection, gender and inclusion, youth employment, savings groups, and citizenship and governance are in place.

Under our One Plan One Goal strategy, we have created a new Plan Academy – a centre of excellence for learning specialising in high-quality child-centred programming for both development and emergencies. More than 2,000 Plan International staff members received training in child-centred community development through Plan Academy, and further learning opportunities through the site are being rolled out at scale.

We have recently developed a new Programme Quality Policy that sets out Plan International’s commitment to delivering programmes of the highest quality, wherever we work and whoever we are working with. The policy establishes a consistent, organisation-wide approach to programme quality and accountability, and describes our four key components of quality: child-centred community development, achieving outcomes, value for money and continual improvement.

Strategy in action

  • In Bolivia, we have been working to improve the care and attention children receive for healthy growth. To demonstrate that working with families and communities is vital, we used our research to compare the results of two programmes in terms of child mortality and adoption by the families of key practices for child health and nutrition. In a striking endorsement of our work, the Bolivian government has adopted our community-based strategy within its national maternal and child health programme.